Hospital Services

Throughout Riverside County, Promise Care offers a wide range of healthcare services in hospitals, health centers, and clinics. With a wide range of medical services to choose from, we offer preventative care and specialty healthcare. At Promise Care we offer both inpatient and outpatient services at our medical facilities and throughout our community partner locations.


An allergy is an immune system reaction to something most people do not have a problem with. Allergy sufferers often have multiple sensitivities. Your immune system normally fights germs. The immune system defends you. Allergies, however, usually are the result of a false alarm. Environmental factors and genes may contribute to allergies.

A variety of symptoms can be caused by allergies, including a runny nose, sneezing, itching, rashes, swelling, or asthma. Allergic reactions can range from mild to severe. A severe allergic reaction, anaphylaxis, can be life-threatening. The diagnosis of allergies is usually based on blood and skin tests. Medications, allergy shots, and avoiding the substances that trigger reactions are some of the treatments available.

Our allergist specialists provide the following services and treatments:

  • Allergy reactions to the environment, foods, and medications
  • Asthma issues
  • Contact dermatitis – allergic response to certain triggers
  • Eczema or atopic dermatitis
  • Hay fever or allergic rhinitis
  • Hives
  • Swelling and rashes

Behavioral Health

We all face challenges in life. The problems we face every day can become overwhelming. Your family, your job and your goals in life can be affected by emotional and mental health issues. Our Promise Care Behavioral Health Services Programs provide caring professionals who are here to assist you.

Behavioral health is the study of the relationship between behaviors and health and well-being of the body, mind, and spirit. Physical or mental health can be affected by things like eating habits, drinking or exercising.

Mental health, psychiatry, marriage and family therapy, and addictions treatment are included in behavioral health as a discipline, as are services provided by social workers, counselors, psychiatrists, neurologists, and physicians. Behavioral health encompasses both mental health and substance use, encompassing prevention, intervention, treatment and recovery support services.

The expertise and passion of our team are the cornerstones of our practice. Our team of psychiatrists, psychologists, therapists, and more believes that every client deserves a personalized treatment plan, as well as a team dedicated to helping them achieve their goals.

Cardiology (Heart & Vascular Care)

Cardiology is the study and treatment of conditions relating to the heart. This field focuses on conditions such as congenital heart defects, coronary artery disease, electrophysiology, heart failure, and valvular heart disease. Cardiology includes cardiac electrophysiology and echocardiography as subspecialties.

The function of the cardiovascular system is to circulate oxygen and nutrients in the blood, a process known as coronary circulation. A coronary artery and a coronary vein compose the circulatory system. Cardiology deals with a wide range of disorders of the cardiovascular system. 

Acute coronary syndrome includes a wide range of symptoms of myocardial infarction. Other common disorders include angina pectoris, atherosclerosis, coronary heart disease and restenosis. 

Among the broad categories of cardiac arrest disorders are aneurysms, deep vein thrombosis, varicose veins, vasculitis, and disease of other blood vessels, which include aneurysms, deep vein thrombosis, and varicose veins.

Those who specialize in cardiology are called cardiologists. 

Cardiologists use procedures such as coronary artery bypass surgery, percutaneous coronary intervention, percutaneous transluminal angioplasty, and stenting to treat cardiovascular diseases. Cardiologists may also diagnose cardiovascular disorders using blood tests, cardiac stress tests, echocardiography or electrocardiography, or CT scans and MRIs.

According to the Centers for Disease Control and Prevention (CDC), heart disease accounts for at least 47,000 deaths each year in California and is the leading cause of death and disability nationwide. The experienced, board-certified physicians and surgeons at Promise Care can treat a wide range of heart and vascular conditions, including:

  • Acute coronary syndrome (ACS) – A condition characterized by pain and obstruction in the coronary arteries that can result in a heart attack
  • Atrial fibrillation and arrhythmias – Heart rhythm disorders
  • Congestive heart failure – Insufficient blood flow throughout the body caused by the heart
  • Heart valve conditions – Problems with one or more of the heart’s valves responsible for regulating blood flow
  • Blockages in arteries, veins, and blood vessels that affect circulation

Emergency Services & Urgent Care

Emergency departments treat people of all ages who suffer from life-threatening conditions. When you need medical help right away, emergency centers are the best option.

In emergency departments, physicians, physician assistants, nurse practitioners and nurses are on duty 24/7. Providers specializing in advanced areas such as cardiology, neurology, and orthopedics are readily available on site. Additionally, emergency departments have the imaging and laboratory resources needed for the diagnosis and treatment of severe and life-threatening conditions. Any time of day or night, hospital emergency departments provide medical care. In contrast to urgent care centers or walk-in clinics, they are equipped and staffed for even the most complex and critical needs, such as heart attacks, strokes, and car accidents.

If you have a high fever (104 degrees Fahrenheit or higher), or if you have a history of cancer or are taking immune-suppressing medications, you should visit the Emergency Department.

A walk-in clinic or urgent care helps fill the gap when you become sick or injured and your regular doctor is not available. Urgent Care serves as a convenient middle ground between your primary care provider and the emergency department. Urgent Care is the best option for minor illnesses or injuries that can’t wait until tomorrow. In addition, it may be a good option if you have an illness or injury without other symptoms or if you do not have any underlying health conditions. An earache, for example, can be treated easily in Urgent Care. 

The staff of Urgent Care clinics consists of physician assistants, nurse practitioners, and nurses. Occasionally, Urgent Care clinics have physicians on staff as well. To diagnose and develop treatment plans, urgent care providers can order basic lab tests and imaging tests, such as X-rays. There are established hours for urgent care clinics, and a list of conditions that they treat. Thus, Urgent Care clinics generally have shorter wait times and are less expensive than Emergency Departments.

Between urgent care and emergency rooms, the severity of the health issue determines which is appropriate. Go to an emergency room if the condition is life-threatening. Whenever you experience difficulty breathing, shortness of breath, a life-threatening injury, or signs of heart attack or stroke, call 911. Don’t drive yourself to the ER. Paramedics often begin providing life-saving treatment while they are driving to the hospital.

Family Medicine

Imagine your physician knows you and your family – they know your issues and your needs, and they can help you with nearly any health issue you may have. This is the goal of family medicine, which is a unique and personalized form of care that treats the entire family. In order to ensure the comfort and proper care of each patient, our physicians offer family medicine services that are centered around the patient’s needs, language, and requirements.

In family medicine, comprehensive health care is provided to both an individual and their family. Family health care specialists integrate biological, clinical, and behavioral aspects of care. Our scope of care includes adult medicine, pediatrics, gynecology, and geriatrics. Physicians can also provide care to patients while they are in hospital – coordinating their care when they need to consult other specialists.

Patients of all ages can receive family medicine at Promise Care in Riverside County. Among these services are routine physical examinations, screenings, vaccinations, chronic disease management, parenting and gynecological care. We are dedicated to educating and helping our patients stay healthy and well.

Family Medicine Services include:

  • Providing comprehensive health care for infants, adults, and seniors
  • Immunizations and wellness check-ups for children
  • Prenatal and postpartum care, women’s health, and gynecological exams
  • Sports, school, and employee physicals
  • The prevention of chronic disease through diet, exercise, and education
  • Counseling for mental and emotional health

Gastroenterology (Digestive System)

Gastroenterology is the study of normal function and disease of the digestive system.

A gastroenterologist studies the esophagus, stomach, small intestine, colon, rectum, pancreas, gallbladder, bile ducts, and liver to determine their normal function and diseases. 

A detailed understanding of the normal action (physiology) of the gastrointestinal organs is required. This includes motion in the stomach, intestines, digestion, absorption of nutrients, removal of wastes, and the role of the liver as a digestive organ. 

There are a number of common and serious conditions included, including polyps and cancer of the colon, gastroesophageal reflux (heartburn), colitis, gallbladder and biliary tract diseases, nutritional deficiencies, and IBS (Irritable Bowel Syndrome) as well as pancreatitis. 

The gastroenterologists at Promise Care specialize in the prevention, diagnosis, and treatment of digestive and liver diseases. 

We provide gastroenterology and hepatology services related to the esophagus, stomach, small intestine, colon, pancreas, biliary system (gallbladder) and liver. 

We specialize in the diagnosis and prevention of colon cancer.

Health & Wellness

The Promise Care Clinic offers a wide range of health screening services to prevent and catch any health concerns before they get worse. You can trust our state-of-the-art screening procedures, and our experienced staff can answer your questions.

We provide a wide range of services to adults and elderly patients, such as annual physical exams, medication management, lab testing, non-narcotic pain management, medical weight loss programs, counseling and psychiatric medical management, as well as assisted living and independent living visits.

We strive every day to provide compassionate care, convenience, and excellent healthcare to everyone, their families, and the entire community.

Home Health

A team of highly trained, professional employees provides our services. The service is focused on providing continuity of care, either following hospitalization or as an alternative to a hospital or skilled nursing facility.

We will work with your doctor to ensure you get complete information, allowing easy transition and treatment if you are transitioning from the hospital.

Using the latest treatments, our specialists deliver ethical, patient-centered care.

Our services include:

  • Counseling and social services by licensed medical social workers
  • Diabetes education and management
  • Intravenous (IV) therapy management
  • Nutritional evaluation and education
  • Ostomy care
  • Pain management
  • Personal care by certified home health aides
  • Physical, occupational and speech therapy
  • Post-stroke rehabilitation and neurological care
  • Rehabilitation services
  • Skilled nursing
  • Wound care

In addition to home health services, other medical supplies used at home, durable medical equipment, and injections for osteoporosis may be provided.

We maintain open communication throughout the care process, ensuring that patients, caregivers, family members, physicians, and case managers all receive the support they need. We offer patients home health solutions that provide positive outcomes and increased physical well-being. Our goal is to empower individuals to regain independence while following individualized care plans in their homes.

To ensure the best quality of life for our patients, we only hire the best: trained, licensed nurses, medical social workers, physical therapists, occupational therapists, and speech therapists who understand the importance of home rehab and strive to ensure positive patient outcomes.

Intensive Care

Promise Care offers highly skilled care to critically ill patients and their families.

In our medical centers, state-of-the-art equipment is used for diagnostics and monitoring. Our electronic medical record system ensures accurate and precise patient care.

Patients with life-threatening injuries and illnesses require critical care. Critical care is usually provided in an intensive care unit (ICU). 24-hour care is provided by specially trained health care providers. Your vital signs will be monitored constantly. You will also receive specialized treatments and care as needed.

There are times when people in critical care units are unable to communicate. This is why having an advance directive in place is important. Health care providers and family members can use this information so that they can make important decisions, such as end-of-life decisions, if you are unable to do so.

Medical Imaging

Advanced imaging technologies at Promise Care help physicians make earlier diagnoses, minimize surgeries and prescribe more appropriate treatment. Our physicians, specialists and technologists are well-equipped to provide detailed, comprehensive diagnosis of a number of diseases and medical conditions.

Our Programs & Services Include:

  • DEXA – Bone mineral densitometry
  • Dual and triple head SPECT gamma cameras for nuclear medicine
  • Fully digital mammography center
  • High-quality, multi-slice CT scanner for precise imaging
  • Interventional minimally invasive radiology procedures
  • Riverside County’s highest quality Magnetic Resonance Imaging (MRI) on site, with patient safety as the primary concern
  • Stereotactic breast biopsy table

The term medical imaging refers to a group of technologies used to look at the human body in order to diagnose, monitor, or treat medical conditions. Different types of technology provide information about the area of the body being studied or treated, related to possible diseases or injuries, or whether a medical treatment is effective.

Imaging tests are an important step in deciding the direction of your care. Our responsibility is to assess all images with the greatest accuracy and to discuss results as soon as possible. Our physicians and staff work tirelessly to ensure that our patients receive the quality care they deserve.

Neonatal Intensive Care Unit (NICU)

When a newborn baby needs intensive medical care, they are often placed in a special area of the hospital called the neonatal intensive care unit (NICU). In a NICU, advanced technology and specially trained staff take care of the tiniest of patients. The NICU may also care for babies who are not as sick, but still require specialized nursing care.

The NICU is staffed by individuals who are highly experienced and are specially trained to deal with critically ill infants. From the moment they are born until the moment they return home, we use a team-based approach to give them the best care possible. Our family-centered approach encourages parents to be active members of their child’s care team and participate in the day-to-day care of their child.

Whether your baby arrives earlier than expected or has medical complications, you want the best care possible in a nurturing environment that fosters healing and growth.

A premature baby’s brain is not fully developed when they are born, and their bodies cannot effectively absorb and respond to all the stimulation of the world outside the womb. Supportive developmental care involves a variety of strategies aimed at protecting the developing premature brain from the stresses of the outside world. These strategies include minimizing sound and light exposure in addition to minimizing handling so that rest periods are longer.

The parents play a crucial role in a baby’s development. They should visit frequently and be involved in their child’s care. It is strongly recommended to hold your baby skin-to-skin on your chest as this has physical and emotional benefits for your baby. As a way to promote parent-infant bonding and to aid in brain development, parents should read to their infants at their bedside.

It is our goal to support the physical and emotional needs of both the baby and the parents in the NICU.


We are dedicated to promoting neurological health and providing quality services to patients, referring physicians, and the community. 

The three neurospecialties of neurointerventional radiology, neurosurgery, and neurology work together to achieve this goal.With a focus on clinical excellence, education, and technology, the neuroscience division at Promise Care strives to provide superior outcomes. We provide full-service check-in and follow-up, ensuring patient safety and quality is our top priority.

Neurology is the study and treatment of brain disorders. A complex, sophisticated nervous system is required for the body to work correctly. Neurologists specialize in treating disorders of the nervous system, including the brain and spinal cord. The most common neurological conditions are epilepsy, stroke, multiple sclerosis (MS) and Parkinson’s disease.

In addition to training in neurology, many neurologists also have interests in another area of the field, such as stroke, epilepsy, neuromuscular disorders, sleep medicine, pain management, or movement disorders. In both common and complex neurological conditions, neurologists can help identify the cause of symptoms and create a treatment plan.

A neurological exam may involve the use of instruments, such as lights and reflex hammers. Balance, coordination, motor skills, and mental status may also be examined.

At Promise Care, our world-class experts offer the latest in neurological care, including new therapies, techniques, and clinical trials. Every year, our neurologists provide care to adults and children, as well as those with complex or rare conditions. In addition to providing compassionate care, our neurologists conduct rigorous medical training and conduct innovative research. 


Nutrition experts at Promise Care can help you improve your health and nourish your body.

Our registered dietitians provide medical nutrition and nutrition counseling to a range of clients at Promise Care. A clinical nutrition plan is designed for every patient within the hospital, and we offer one-on-one counseling and group classes for outpatients. People with chronic medical conditions such as diabetes, heart disease, kidney disease, celiac disease, etc., can benefit from our medical nutrition therapy program. Additionally, we provide nutrition education to pregnant women seeking prenatal care and to individuals seeking weight loss counseling and general healthy eating habits.

Our dietitians are experts in their specific fields. Whether you’ve recently had heart surgery or were recently diagnosed with diabetes, you’ll be well taken care of. By receiving proper nutrition information from a registered dietitian, you can maintain a healthy lifestyle and fight a variety of illnesses. 

Oncology (Cancer Care)

Cancer is a complex disease to diagnose and treat. Cancer treatment often requires the experience and skills of a variety of medical and health professionals. The oncology team consists of all professionals involved in a patient’s cancer care. You can also call this your cancer care team, health care team, or multidisciplinary care team.

A doctor who specializes in cancer diagnosis and treatment is an oncologist. Throughout the course of your cancer treatment, your oncologist oversees your care. Cancer patients often receive treatment from a team of oncologists who specialize in different types of cancers and treatments. 

Among other types of oncologists, a medical oncologist treats cancer by using medications, a radiation oncologist treats cancer by using radiation, and a surgical oncologist performs cancer surgery.

The cancer care team might also include other specialists in addition to oncologists, including oncology nurses, advanced practitioners, patient navigators, palliative care doctors and nurses, oncology social workers, genetic counselors, pathologists, oncology clinical pharmacists, registered dietician, radiologists, rehabilitation therapists, and mental health professionals. It is important that you regularly communicate with your care team about how you feel and any concerns you may have.

Among the many healthcare services we provide are medical oncology, surgical oncology, chemotherapy, biotherapy, radiation oncology, genetic counseling, diagnostics, and complementary and supportive therapies.

Orthopedics & Spine

Surgery is the last word you want to hear when you have joint or back pain. That’s why we’ve created the Orthopedics and Spine division to meet these health needs.

The first approach we take here is non-surgical. To preserve the joint or spine, your doctor might recommend that you lose weight, use aquatic therapy, or any other means he or she deems appropriate.

In cases where these methods are not enough and you cannot live in pain anymore, our orthopedic surgeons offer the best surgical options available.

As part of our commitment to quality care, we work closely with a highly trained, board-certified orthopedic surgery team that specializes in complex orthopedic procedures including femoral-acetabular impingement surgery and hip dysplasia surgery. 

Surgery such as these allows surgeons to conserve the natural hip and femoral head, thus preventing the need for a partial or total hip replacement.

Outpatient Services

A medical procedure or test that can be done at a medical center without an overnight stay is known as an outpatient service, also known as ambulatory care. The procedure or test can usually be completed within a few hours. Outpatient services are usually less expensive because you don’t have to stay overnight. 

Outpatient clinic staff are well-trained in the services they provide. Generally, they specialize in one type of treatment or procedure, such as orthopedics (bones) or cardiology (hearts). These centers, like many hospitals, have advanced equipment and highly trained staff. Many services are available under one roof. In most cases, people can opt for an outpatient center rather than a hospital if the service they need is available. 

Outpatient centers are not appropriate for all medical procedures. Among examples of outpatient care are annual exams with your primary care physician, but so are emergency room visits where patients leave the hospital the same day. An appointment at a clinic or speciality facility outside of the hospital is considered outpatient care as well. 

Inpatients and outpatients differ clearly from each other, but there is still some gray area. Occasionally, physicians will place a patient on observation while determining whether hospitalization is required. The observation period is usually no more than 24 hours. Furthermore, the location itself does not determine if you are an inpatient or an outpatient. You are classified according to the length of time you spend in the establishment, not the type.

Palliative Care

People living with a serious illness receive specialized medical care known as palliative care.  In this type of care, the focus is on relieving the symptoms and stress associated with the illness. The goal is to improve the quality of life for both patients and their families.

A team of specially trained doctors, nurses and other specialists provide palliative care along with the patient’s other doctors. Palliative care is individualized for each patient, not based on their prognosis. 

In addition to curative treatment, it can also be provided at any age and at any stage of a serious illness. The goal of palliative care is to improve the quality of life of patients. 

Among the illnesses they treat are cancer, congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), kidney disease, Alzheimer’s, Parkinson’s, Amyotrophic Lateral Sclerosis (ALS), and many others. Symptoms may include pain, depression, shortness of breath, fatigue, constipation, nausea, loss of appetite, difficulty sleeping, and anxiety.  Palliative care is intended to relieve suffering and enhance the quality of life for patients and their families. 

The team will help you regain the strength to carry on with your daily activities. In short, palliative care helps you live a better life. Palliative care professionals also take the time to match your treatment choices to your goals. Additionally, they will make sure all of your doctors understand what you want. This will give you more control over your care and improve your quality of life.

Pregnancy & Newborn Care

It is possible that your baby’s skin will be blue and mottled when they are born. You may find amniotic fluid, blood, and vernix on them. These things are normal. About a minute after birth, their skin will begin to turn pink as they breathe. It is possible that your baby’s hands and feet will appear bluish for several hours.

The vernix and amniotic fluid are present because they were present in the womb. After birth, your baby needs them to be able to smell and taste. It helps them feel secure once they leave the womb. The baby doesn’t need to be washed for at least 24 hours.

You will experience more contractions to help you deliver the placenta after giving birth to your baby. The cord that connects the baby to the placenta is clamped twice and cut after this. It might be cut by your support person.

Your newborn baby will be placed on your chest for skin-to-skin contact after a normal vaginal delivery. Sleep and food are important to your baby, but they also need to feel secure and warm, so they need to feel your skin. They will be weighed, measured, and observed after their first contact with you. Ask your midwife to make sure your baby has skin-to-skin contact with you as soon as possible following a cesarean section. In the operating room and during recovery, you or your partner may be able to hold your baby skin-to-skin.

About 50 minutes after birth, babies begin showing signs of wanting to feed and usually attach to the breast and begin sucking. They may then breastfeed for a long time. You can put your baby against your chest and it will probably find your breast and start feeding. In case that doesn’t work, you can ask your midwife or a lactation consultant for assistance.

Colostrum is the first milk you make after giving birth. It is thick and often yellow rather than white. It is the best milk for your baby. Normally just a small amount is produced – the tummy of a baby is approximately the size of a marble. Try again a few hours after birth if they haven’t fed. Alternatively, you can use a spoon to give your baby colostrum.

In addition to skin-to-skin contact and the first breastfeed, your midwife may ask you to measure your baby’s length and head circumference after weighing him or her. As part of the weighing process, your midwife will also administer a vitamin K injection to prevent bleeding due to vitamin K deficiency. If you have Rh negative blood, some umbilical cord blood will be taken to determine if your baby’s blood group is compatible.

It will be easier for you to bond with your baby and respond to their needs when they are with you. Immediately after their first feed, they’ll likely sleep for 6 hours or more. Most likely, they will sleep for more than half of their first day.

Apgar scores are one of the main observations made after birth. The test measures how your baby is adjusting to life outside the womb. A baby’s Apgar score is measured 1 minute and 5 minutes after birth while it’s on your chest. It is sometimes measured again 10 minutes after birth. Your baby’s heart rate, breathing, color, muscle tone and reflexes are recorded. This score ranges from 1 to 10. Your baby is usually doing well if his or her score is 7 or higher. This is not a test of ability or intelligence, and it is not a prediction of your baby’s future health.

For the last half of your pregnancy, your baby has been listening to your voice and will recognize it after birth. It is also possible that your partner or support person’s voice will sound familiar if they have talked near your baby. Your baby will feel secure when they hear your voice and may turn their head toward you in response. As in the womb, your baby will also be able to hear your heart beating.

When your baby is born, their vision will be blurred, but they can focus on your face from about 30 centimeters away. You may hear this referred to as “cuddling distance.” This is roughly the distance from your breast to your face.

The baby will make the connection between what they hear and what they see. Your baby is likely to pass urine and meconium (newborn feces) within the first 24 hours. The meconium is black and sticky. Over the next few days, the color and consistency of your baby’s poo will change.

Pulmonary Rehabilitation

There is hope for those who suffer from chronic lung diseases, such as chronic obstructive pulmonary disease (COPD) or pulmonary fibrosis, through pulmonary rehabilitation. Programs designed to improve lung function, reduce symptom severity, and improve quality of life are available.

The goal of pulmonary rehabilitation is to increase awareness about lungs and lung diseases through education and exercise. Participants will learn how to exercise with less shortness of breath. You will be able to meet others who have your condition in a group setting, which will provide an opportunity to give and receive peer support. 

Learning skills and knowledge in the program will help you manage your chronic lung disease. Increased fitness will help you become stronger. By exercising your lungs and muscles, you will be able to do the things you enjoy with your loved ones. You may even need fewer hospital visits after pulmonary rehabilitation.

Rehabilitation teams typically include doctors, nurses, physical therapists, respiratory therapists, exercise specialists, and dietitians. These health professionals create a personalized program to meet your specific needs.

Pulmonary rehabilitation can take place in a hospital or clinic setting and is an outpatient program. In some cases, pulmonary rehabilitation can also be provided at home.

Those with lung disease who suffer frequent shortness of breath and have difficulty performing daily tasks despite taking medication should seek out pulmonary rehabilitation. 

Rehabilitation programs help people with COPD and other chronic lung diseases that limit breathing and activity in addition to those with COPD.

A pulmonary rehabilitation program can help you gain strength, reduce symptoms of anxiety and depression, and make it easier to manage routine activities, work, and outings or social activities that you enjoy.


We provide physical rehabilitation services to those with strokes, brain injuries or spinal cord injuries, or those with neuromuscular diseases.

In order to help you recover and regain skills, we will create a personalized rehabilitation program with the help of licensed therapists. Our team is composed of highly skilled and experienced professionals. They will work together in order to achieve your goals.

Our rehabilitation services are tailored to meet your needs. We provide outpatient rehabilitation as well as hospital-based rehabilitation. Family involvement is encouraged.

Stroke Care

You can get lifesaving stroke treatment if you call 9-1-1 at the first sign of stroke.

Once you are taken to the hospital by emergency medical services (EMS), your stroke treatment begins. 

Upon arrival at the hospital, you may receive emergency care, treatment to prevent another stroke, rehabilitation to treat stroke-related side effects, or all three.

You should not drive yourself to the hospital or let someone else drive you. 

Getting to the hospital quickly is crucial to stroke treatment and recovery. But 1 in 3 stroke patients do not call 9-1-1. 

Getting an ambulance means that medical personnel can begin life-saving treatment before you even reach the hospital.

Patients who are taken to the hospital in an ambulance may get diagnosed and treated more quickly than those who do not arrive in an ambulance. 

The reason for this is that emergency treatment begins as soon as the patient arrives at the hospital. 

To ensure that you receive the fastest possible diagnosis and treatment, the emergency workers may take you to a stroke center. 

Additionally, the emergency workers will gather valuable information that will guide treatment and alert hospital staff before you arrive at the emergency room, giving them time to prepare.

A health professional will ask about your medical history and the time when your symptoms started at the hospital. An MRI scan will determine if you had an ischemic stroke. 

Other specialists may include a neurologist who treats brain disorders, a neurosurgeon who performs surgery on the brain, or a specialist in another area of medicine.

You may get a treatment called a thrombolytic (a “clot-busting” medicine) if you get to the hospital within three hours of first experiencing symptoms of an ischemic stroke. An agent called tissue plasminogen activator (tPA) is thrombolytic. A stroke patient who receives tPA has a higher chance of recovering. Researchers have found that patients with ischemic stroke who receive tPA are more likely to recover fully or have less disability than those who do not. tPA patients are also less likely to need long-term care in a nursing home. 

A large number of stroke victims do not receive tPA treatment in time. Therefore, it’s important to recognize the signs and symptoms of stroke right away and call 9-1-1.

In order to recover from a stroke, you may need rehabilitation (rehab). 

Social workers can help you find care services and caregiver support to continue your recovery after discharge from the hospital. 

It is important to work with your health care team to find out the cause of your stroke and prevent another one.

Surgical Services

Our team of physicians, nurses, and other clinical staff members are committed to providing patient-centered health care. 

So, whether you need an outpatient procedure or a more complicated one that requires a hospital stay, you will receive attentive and expert care.

In medicine, surgery refers to the treatment of injuries, diseases, and other disorders by manual or instrumental means.

The surgeon may recommend surgery for a variety of reasons, including to make a diagnosis, to remove or repair diseased tissue or organs, or to treat an obstruction. 

For example, a surgeon may perform a biopsy, in which a piece of tissue is removed and examined under a microscope. In some cases, the operation may relieve pain. 

Others may improve some body functions or reduce symptoms of a problem. 

Depending on the procedure, some surgeries can save your life.

Surgery encompasses several different medical specialties, such as general surgery, plastic surgery, orthopedic surgery, obstetrics and gynecology, neurosurgery, thoracic surgery, colon and rectal surgery, and otolaryngology, ophthalmology, and urology. 

Our approach focuses on enhancing a patient’s quick recovery. 

We aim to decrease patients’ length of stay, decrease pain scores, decrease narcotic use, and reduce surgical site infections.


Urologists specialize in diagnosing and treating diseases of the urinary system. By removing wastes and toxins from the body, this system keeps the body clean. There are several parts of the urinary tract:

  • The kidneys
  • Ureters
  • Bladder
  • Urethra
  • Renal pelvis

Among the conditions treated by a urologist are those related to the reproductive organs and the adrenal glands. An adrenal gland is found above each kidney. 

Male and female reproductive systems are closely linked with their urinary systems. 

A symptom, condition, or treatment that affects both systems is called genitourinary.

Among the conditions that urologists treat are common conditions and rarer illnesses that affect both men and women alike. For example:

  • Urinary Tract Infection (UTI)
  • Kidney Cancer
  • Urethra Cancer
  • Bladder Cancer
  • Urinary Incontinence
  • Kidney Stones

Urologists can diagnose and treat a wide range of conditions. 

It is possible for urologists to practice without performing surgery, but all urologists are trained as surgeons.

If you make an appointment with a urologist or your primary care provider refers you to one, be prepared to explain the reason for your visit. 

You may find it helpful to bring a list of questions or symptoms related to why you made the appointment. 

Additionally, you should be prepared to answer questions about your medical history and any medications you may be taking.

A urologist will likely order tests to diagnose your condition and determine the best course of treatment.

Women’s Health Services

As a woman ages, her health care needs change. Our goal at Promise Care is to provide health services for every stage of life – from reproductive health to pregnancy, menopause to healthy aging. 

As a Promise Care patient, you can expect the best treatment, technology, and care teams.

We change lives every single day through our women’s services, from mammograms to cancer treatment. We’ve helped deliver healthy babies from complicated pregnancies. We’ve used gynecological surgeries and therapies to revitalize many active lifetyles. Our careful and thorough treatments have helped many women recover quickly from physical trauma. 

Treatment plans are designed to fit your lifestyle and needs. We place your needs at the forefront of everything we do.

Our multidisciplinary team of expert doctors at Promise Care is able to provide treatment for women with a variety of conditions.

  • Cancer treatment plus
  • Cardiac treatment plus
  • Diabetes treatment plus
  • Gynecological concerns plus
  • Menopause treatment plus
  • Obesity and weight concerns plus
  • Osteoporosis treatment plus
  • Pregnancy plus
  • Robotic surgery plus
  • Urologic treatment plus

Wound Care

In order to successfully treat difficult wounds, it is necessary to assess the patient as a whole rather than simply the wound. In some cases, systemic disorders impair wound healing; in others, non healing wounds signal systemic disorders.

We have a multi-specialty team of certified wound care physicians, nurses, and case managers dedicated to treating chronic non-healing wounds. The course of treatment includes an initial physician evaluation and, as needed, advanced vascular testing, nutritional evaluation and counseling, diabetic education, and wound prevention information. Primary care and referring doctors remain fundamental to our patients’ treatment plans.

We treat chronic, non-healing wounds caused by the following conditions: 

  • Diabetic Ulcers
  • Venous Ulcers
  • Pressure Ulcers
  • Arterial Ulcers
  • Collagen Vascular Disease
  • Ischemia (circulatory problems)
  • Compromised skins graft/flaps
  • Soft tissue radiation necrosis
  • Chronic Osteomyelitis

Hospital Services Frequently Asked Questions

Medical services means medical, surgical, dental, x-ray, ambulance, hospital, professional nursing, and funeral services, and includes the cost of eyeglasses, hearing aids, pharmaceuticals, orthopedics, and prosthetic devices.

Many hospitals offer a wide range of services, including emergency care, scheduled surgeries, labor and delivery services, diagnostic testing, lab work, and patient education. 

Depending on their health situation, patients may receive inpatient or outpatient care from a hospital.

Hospital Services are the collective activities of all departments and all personnel of a hospital, which end-up in satisfactory patient care. 

Classification of hospital services have been proposed in diversified definitions, which do not completely agree with each other.

A general hospital is a hospital that does not specialize in the treatment of particular illnesses or patients.

General hospitals may be academic health facilities or community-based entities. 

They are general in the sense that they admit all types of medical and surgical cases, and they concentrate on patients with acute illnesses needing relatively short-term care.

A general hospital is a hospital that does not specialize in the treatment of particular illnesses or patients. An example would be the Massachusetts General Hospital in Boston.