Forms and Resources for PromiseCare Members

Helpful Links

Senior Services, Senior Transportation, General Services Phone Numbers

Medicare: 1-800-633-4227 (TTY users call 1-877-486-2048)
Get information 24 hours a day, 7 days a week. Visit www.medicare.gov to view a copy of the ‘Medicare and You’ handbook. See section ‘Programs for People with Limited Income and Resources’.
Social Security Administration: 1-800-772-1213 (TTY users call 1-800-325-0778)
Monday through Friday: 7:00 a.m. – 7:00 p.m.
California Department of Aging: 1-800-510-2020
Disabled Members Access (Transport): 1-909-383-1680
Elderlink: 1-800-613-5772
Hear Now (Hearing Aides): 1-800-648-4327
HICAP (Insurance Counseling): 1-800-434-0222
Home Energy Assistance Program (HEAP): 1-909-891-3939
Ombudsman: 1-909-891-3928
Omnitrans Hotline (ACCESS): 1-800-966-6428
Retired Seniors Volunteer Program: 1-909-384-5414
San Bernardino County Adult Protective Services: 1-909-891-9019
San Bernardino County Dept. of Aging & Adult Services: 1-909-891-3900
Senior Information & Assistance: 1-800-510-2020
VIVA! (Senior Housing Referral): 1-800-934-8482

Affirmative Statement

PromiseCare decision making is based only on appropriateness of care and service and existence of coverage. PromiseCare does not specifically reward practitioners or other individuals conducting utilization review for issuing denials of coverage. Financial incentives for PromiseCare decision makers do not encourage decisions that result in under-utilization.

Forms and Resources for PromiseCare Members

Helpful Links

Senior Services, Senior Transportation, General Services Phone Numbers

Affirmative Statement

Riverside Medical Care, Urgent Care, Emergency Services - PromiseCare