Case Management Program

PromiseCare provides Case Management Services to our members.

The purpose of this program is to assist in the coordination of resources and to create flexible, cost-effective options for catastrophically or chronically-ill members on a case-by-case basis and to assist in facilitating quality care with individualized goals and improved functional outcomes.

This may include, but is not limited to, patients who are:

Medically fragile
Polypharmacy users or abusers
Non-compliant members
High risk for hospitalization
Mentally or physically disabled
Experiencing a medical condition requiring a complex medical regime
Experiencing a medical condition requiring an extended period of treatment
Experiencing a terminal illness
Needing organ transplants

You can request a referral or refer a patient to case management by calling 951-390-2840 and speak to a customer service representative who will assist in completion of your referral.