Audiology is a field of science that studies how people hear and keep their balance. It is essential because it helps people maintain good hearing.

Audiology includes learning about the ears and how they work, why people might lose their hearing, and ways to help people with hearing or balance problems.

Thanks to new technology, science, and research, those who practice audiology, known as audiologists, understand a lot more about how hearing works and how to help people who have trouble hearing.

Audiology is about more than just helping people one-on-one. It also has a significant impact on society as a whole.

When people can’t hear well, they have trouble communicating, leading to feeling alone, upset, and less productive at school or work. It can also increase medical costs.

That’s why it’s so important for hospitals to have good audiology services available to help people who need them.


At PromiseCare Medical Group, we strive to provide high-quality medical care to our patients.

Our team of experienced professionals is dedicated to providing the best possible healthcare experience.

We look forward to serving you and your family.

Hearing Tests

At PromiseCare Medical Group, we provide sensorineural, conductive, and mixed hearing loss tests. To help those with hearing loss, we offer hearing aids to improve sound reception and communication.

Hearing tests are crucial in assessing an individual’s ability to perceive and process these intricate sounds.

These evaluations encompass a variety of techniques designed to measure hearing sensitivity, speech understanding, and middle ear functionality.

From pure-tone audiometry to tympanometry, audiology professionals use state-of-the-art equipment and procedures to ascertain the extent of any hearing impairment and develop personalized treatment plans.

Through accurate diagnosis and intervention, patients can regain lost soundscapes and rediscover the beauty of their auditory world.

Hearing Loss

Hearing loss is a prevalent concern that affects individuals of all ages and backgrounds.

Various factors can contribute to hearing loss, including aging, noise exposure, genetic predisposition, and certain medical conditions or medications.

Audiologists are well-versed in identifying the type and degree of any impairment, which is essential for devising appropriate interventions and support measures.

Early detection and management of hearing loss are crucial for mitigating its impact on an individual’s quality of life, communication abilities, and overall well-being.

Therefore, audiology professionals play a vital role in restoring the richness and complexity of the auditory world for those experiencing hearing difficulties.

Hearing Aid Devices

Hearing aids are sophisticated devices designed to amplify sound and enhance auditory perception for individuals with varying degrees of impairment.

These instruments can be customized to suit an individual’s specific needs and preferences, offering a variety of advanced features that facilitate improved communication, increased environmental awareness, and enhanced quality of life.

Audiologists play a pivotal role in selecting, fitting, and fine-tuning hearing aids to ensure optimal function and user satisfaction.

Thus, through this specialized expertise, they contribute significantly to easing the effects of hearing loss on those affected by hearing loss.

What Does The Department Do?

PromiseCare Medical Group’s Department of Audiology offers various services to its patients, including hearing tests to evaluate hearing ability, hearing aid fitting and adjustment, and hearing rehabilitation program services to improve communication abilities for those with hearing loss and balance disorders.

Hearing Tests

Imagine a world where the soft rustling of leaves, the melodious chirping of birds, and the soothing sound of waves crashing on the shore are lost to an individual.

The Department of Audiology strives to prevent such scenarios by conducting comprehensive hearing tests for patients experiencing hearing loss or related issues.

These evaluations play a crucial role in identifying the nature and extent of hearing impairment and pave the way for appropriate interventions.

Audiologists can use advanced audiological equipment and techniques to accurately assess patients’ hearing capabilities and formulate personalized treatment plans that cater to their needs.

Thus, through these thorough assessments, the Department ensures that individuals continue to experience life’s rich tapestry of sounds without impediment.

Hearing Aid Fitting

In addition to conducting comprehensive hearing tests, the Department of Audiology is vital in providing personalized solutions for individuals with hearing impairments through hearing aid fitting.

This process involves selecting the most appropriate hearing aids according to the patient’s needs and preferences, ensuring optimal performance and comfort.

The audiologist considers various factors, such as the type and degree of hearing loss, lifestyle requirements, and budget constraints, while recommending appropriate devices.

Moreover, trained professionals carry out precise calibration and fine-tuning of these devices to guarantee enhanced auditory experiences for the patients.

Thus, the expertise offered by audiology practitioners in hearing and aid technology and fitting significantly contributes to improving the quality of life for those affected by hearing loss.

Hearing Rehabilitation

Another important service offered by the Department of Audiology is hearing rehabilitation.

This comprehensive approach aims to provide patient-centered care and address the various challenges faced by individuals with hearing impairments and related disorders beyond providing assistive devices.

Hearing rehabilitation involves auditory training, communication strategies, and counseling sessions to empower patients and help them adapt effectively to their hearing loss.

With the support of audiology professionals, patients can develop essential skills for better communication in different environments and situations.

Furthermore, this holistic process focuses on enhancing patients’ overall well-being by addressing their emotional and psychological needs related to hearing impairment.

Thus, through hearing rehabilitation programs, audiology practitioners contribute significantly towards improving the quality of life for those affected by hearing loss.

How We Help Our Patients

At PromiseCare Medical Group, our experienced professionals work together to ensure our patients receive the best care possible.

Our providers provide comprehensive patient care, from preventive care and screenings to specialized treatments.

We also provide educational resources and support for our patients so they can make informed decisions about their health.

We aim to ensure that our patients receive the best possible care and experience with us.

We are dedicated to providing precise diagnoses and effective treatments for those suffering from hearing and balance disorders.

Our audiologists use a variety of tests and strategies to create personalized plans that best suit the needs of our patients.


Using state-of-the-art equipment and cutting-edge technology, highly trained audiologists can pinpoint the underlying causes of auditory disorders with precision.

This meticulous approach to diagnosis ensures that patients receive customized and effective treatment plans tailored to their specific needs, ultimately leading to an improved quality of life.

The unwavering commitment to excellence in audiology care sets the stage for successful patient outcomes, as an accurate diagnosis serves as the foundation for impactful interventions and ongoing support.

Treatment Request

In light of the comprehensive and accurate diagnoses provided by skilled audiologists, treatment plans are devised to cater to the specific needs of hearing and balance disorders patients.

The field of audiology encompasses a wide range of evidence-based treatments that aim to improve the patient’s hearing capabilities and overall quality of life.

These treatments may include hearing aids, cochlear implants, assistive listening devices, or therapeutic interventions such as auditory training and counseling.

The personalized approach in devising customized treatment plans ensures that patients receive the most effective care possible, fostering an environment conducive to successful outcomes and long-term satisfaction with their audiology care journey.

Patient Care & Support

At PromiseCare Medical Group, the focus on individualized attention and comprehensive services ensures optimal outcomes for those seeking help with hearing disorders.

Audiologists play a vital role in identifying and addressing each patient’s unique needs and interests, using their extensive knowledge and expertise to recommend appropriate treatment options.

Patient care is paramount, as audiologists work collaboratively with patients to develop customized solutions that enhance their overall quality of life.

The implementation of advanced technologies, coupled with evidence-based practices, allows for the effective management of hearing disorders across diverse populations.

Patient support extends beyond the initial assessment and treatment phase, encompassing ongoing follow-up care to monitor progress and address any potential concerns that may arise over time.

Audiologists remain committed to fostering strong relationships with patients and providing education and resources necessary for long-term success in managing their hearing health.

This approach underscores the importance of comprehensive patient care in achieving favorable outcomes within audiology practice.

When To See A Doctor

Ringing in the ears, also known as tinnitus, can be caused by various conditions and may be accompanied by other symptoms, such as hearing loss or ear pain.

Hearing loss is a common consequence of aging and can also be caused by exposure to loud noises, ear infections, or certain medications.

Additionally, ear pain can be caused by many conditions, including ear infections, allergies, or a foreign object lodged in the ear.

If you or your children are experiencing any of these symptoms, it is necessary to seek medical attention.

Ringing In Ears (Tinnitus)

Imagine sitting in a serene environment, where the only sound is the gentle rustle of leaves swaying in the breeze and are suddenly interrupted by a persistent ringing of the ears.

This persistent sensation, known as tinnitus, can be distracting and even debilitating for some individuals. 

Tinnitus is not a disease in and of itself. It is a symptom of underlying health conditions such as hearing loss, ear injury, or circulatory system disorders.

While it may be tempting to ignore this unusual auditory experience, seeking medical assistance from a healthcare professional becomes essential when the ringing persists or worsens over time, affects one’s quality of life, or is accompanied by other symptoms such as dizziness or hearing and balance problems.

In such cases, prompt evaluation and appropriate intervention by an audiologist or otolaryngologist can help determine the cause and relieve this unwelcome auditory intrusion.

Hearing Loss

One of the primary reasons to seek medical advice regarding tinnitus is its potential association with hearing loss. Hearing loss often accompanies tinnitus and, in some cases, may be the underlying cause of the persistent ringing sensation.

In most audiology clinics, practitioners are well-versed in diagnosing and treating both conditions, ensuring patients receive a comprehensive evaluation and tailored treatment plan. 

Addressing hearing loss alleviates tinnitus symptoms and improves the overall quality of life by promoting better communication and social interactions.

Therefore, it is essential for individuals experiencing tinnitus or suspect hearing loss to consult with a healthcare professional specializing in audiology to determine the most effective course of action for their specific needs.

Ear Pain

Another critical aspect to consider is ear pain, which could warrant an appointment with a healthcare professional.

Ear pain may indicate an underlying issue that needs prompt attention, such as an ear infection, impacted earwax, or even eustachian tube dysfunction. These conditions can exacerbate tinnitus and contribute to hearing loss if left untreated.

Moreover, some cases of ear pain might signify more severe issues that could have long-term implications on an individual’s hearing and overall health. 

Therefore, seeking the expertise of an audiologist is crucial for those experiencing persistent or severe ear pain to ensure proper diagnosis and treatment.

Balance Disorders

Balance disorders refer to various conditions that affect a person’s ability to maintain equilibrium, leading to dizziness, vertigo, and feeling unsteady on your feet.

These conditions can stem from a variety of causes, including:

  • inner ear problems
  • neurological conditions
  • certain medications


Our experienced audiologists can access the latest diagnostic tools to accurately diagnose and treat balance disorders. We offer personalized treatment plans that may include medication, vestibular rehabilitation therapy, and lifestyle modifications.


Audiology encompasses various assessments crucial for diagnosing and treating hearing and balance disorders.

These evaluations assist in identifying issues related to the auditory system, including the inner ear and associated neural pathways.

A comprehensive hearing test is essential to audiological assessments, as it determines an individual’s ability to detect sounds at different frequencies and intensities.

Moreover, balance disorder evaluations help identify abnormalities in the vestibular system, which plays a significant role in maintaining equilibrium.

Additional audiological examinations may include tinnitus assessments, auditory processing evaluations, and speech perception tests.

These comprehensive analyses contribute to developing effective treatment plans tailored to address each patient’s specific needs and improve their hearing health.


At the PromiseCare Medical Group, we conduct a comprehensive assessment of the patient’s hearing needs and medical history during the consultation to determine the type and severity of any hearing issue.

Once the assessment is complete, our audiologists can diagnose based on the patient’s hearing results, medical history, and other relevant information.

From there, a treatment plan may include a hearing aid, speech therapy, or other forms of treatment to improve the patient’s hearing.


During this stage, an individual’s auditory system is thoroughly evaluated using various tests and procedures to identify the underlying causes of hearing loss or balance disorders.

The assessment typically includes a case history, physical examination of the ears, pure-tone audiometry, speech audiometry, immittance testing, and otoacoustic emissions testing.

Moreover, additional specialized tests may be administered depending on the patient’s needs and concerns.

By gathering essential information through these assessments, a tailored plan for intervention and management can be developed to address each patient’s unique hearing healthcare requirements effectively.


Following the comprehensive assessment phase in audiology consultations, the diagnosis process is integral to determining the precise nature and extent of an individual’s hearing impairment or balance disorder.

In this stage, audiologists use the data collected from various tests and procedures to pinpoint the origin and severity of auditory system abnormalities.

Through careful analysis, it becomes possible to differentiate between conductive, sensorineural, or mixed hearing loss types and identify specific disorders such as Meniere’s disease, acoustic neuroma, or otitis media.

Furthermore, by establishing a clear understanding of each patient’s auditory condition through an accurate diagnosis, tailored treatment plans can be formulated to address their unique hearing healthcare needs effectively.

Request For A Treatment Plan

Upon establishing an accurate diagnosis of the patient’s auditory condition, audiologists develop a comprehensive treatment plan to address each patient’s specific needs and rehabilitation goals.

In audiology, treatment plans encompass various approaches, such as medical management, hearing aids fitting, cochlear implants, or bone-anchored hearing devices. 

Additionally, these plans may involve auditory training programs, tinnitus management strategies, or vestibular rehabilitation exercises, depending on the nature and extent of the impairment.

Audiologists collaborate with other healthcare professionals and patients in designing and implementing these personalized treatment plans to ensure optimal outcomes in hearing healthcare management.


At PromiseCare Medical Group, we understand that hearing loss can be challenging to manage. 

We offer two effective treatments – hearing aids and cochlear implants – to help address hearing loss.

Each treatment option has unique benefits and risks, and our team of experts can work with you to help you choose the best treatment plan for your needs.

Hearing Aids

Within the realm of audiology, hearing aids serve as a crucial tool in the arsenal of treatments for individuals experiencing varying degrees of hearing loss. 

These sophisticated devices are designed to amplify sound, enabling users to hear their surroundings better.

With technological advancements, modern hearing aids have become more discreet and efficient in addressing diverse auditory requirements. 

Audiologists play a significant role in selecting the most appropriate hearing aid and adjusting and fine-tuning it according to an individual’s specific needs, facilitating improved communication and overall quality of life.

The importance of hearing aids in audiology treatments cannot be overstated, as they contribute significantly to bridging the gap between those with impaired hearing and their environment.

Cochlear Implant

These sophisticated devices directly stimulate the auditory nerve, bypassing the damaged hair cells in the inner ear that convert sound waves into electrical signals.

Cochlear implants consist of an external component, which captures and processes sound, and an internal component surgically implanted within the cochlea.

Audiologists play a crucial role in assessing the candidacy for cochlear implantation and providing post-operative rehabilitation services that include device programming and speech therapy.

The introduction of this advanced technology has revolutionized audiology treatments, offering hope to individuals with severe to profound sensorineural hearing loss who may not benefit from traditional hearing aids.


At PromiseCare Medical Group, we conduct hearing tests to evaluate the level of hearing loss and the type of hearing loss a patient may have. 

We also provide hearing aid fitting services, which involve selecting and customizing the hearing aid device to the patient’s hearing loss and lifestyle.

Hearing Tests

Imagine the frustration and isolation experienced by those struggling to hear the world around them, unable to fully engage in conversations with loved ones or enjoy the simple pleasure of listening to music.

Audiology plays a crucial role in identifying and addressing hearing problems, and hearing tests are essential to that process.

These tests assess an individual’s ability to perceive sounds at different frequencies and intensities, enabling audiologists to diagnose various types of hearing loss and recommend appropriate interventions.

By thoroughly evaluating each patient’s auditory capabilities, audiologists ensure everyone can experience the rich tapestry of sounds that make life vibrant and fulfilling.

Hearing Aids Fitting Services

The audiology process involves not only identifying and diagnosing hearing loss but also providing suitable solutions for the individual’s needs.

One such intervention is hearing aid fitting, which significantly enhances the quality of life for those with hearing impairments.

Audiologists are responsible for recommending appropriate hearing aids based on the patient’s specific requirements and ensuring they fit comfortably and function effectively.

This involves selecting the correct type of device, adjusting its settings according to the patient’s hearing profile, and providing ongoing support to ensure optimal performance.

Through expert guidance in hearing aid fitting, audiology professionals empower individuals with hearing loss to reconnect with their environment and live more fulfilling lives.

Patient Resources

Patients seeking assistance with communication disorders will find a wealth of information available, specifically tailored to their needs.

Audiological patient resources:

  • Hearing aid selection and fitting
  • Techniques for improved communication


Patients need to explore various hearing aids, understand their functionalities, and learn strategies to enhance their communication skills amidst disorders.

Additionally, support groups and online forums can provide valuable insights and encouragement from others facing similar challenges.

Frequently Asked Questions About Audiology

During a comprehensive audiological evaluation, several specific tests are conducted to assess an individual’s hearing and identify any potential issues.

These tests typically include pure-tone audiometry, speech audiometry, tympanometry, otoacoustic emissions (OAE) testing, and auditory brainstem response (ABR) testing.

Pure-tone audiometry measures the softest sounds a person can hear at various frequencies, while speech audiometry evaluates the ability to hear and understand speech.

Tympanometry assesses middle ear function and detects abnormalities such as fluid buildup or blockages.

Otoacoustic emissions testing examines the function of hair cells in the inner ear by measuring sound vibrations emitted in response to external stimuli.

Lastly, auditory brainstem response testing evaluates the neural pathways involved in hearing by recording electrical activity generated by the auditory nerve and brainstem in response to sound.

The duration of a comprehensive audiological evaluation may vary depending on factors such as patient cooperation and the degree and complexity of their hearing concerns; however, it typically takes approximately one hour to complete all necessary assessments.

Audiologists possess the necessary expertise and qualifications to both recommend and fit hearing aids for individuals experiencing hearing difficulties.

As part of their comprehensive service offering, these healthcare professionals conduct thorough evaluations to determine the most suitable hearing aid devices based on patients’ unique needs and preferences.

It is not required to seek a separate hearing aid dispenser, as many audiologists now are proficient in providing personalized solutions for optimal hearing improvement and overall satisfaction.

Various types of hearing protection devices are available for individuals exposed to high noise levels in their occupations or hobbies, aimed at mitigating the risk of noise-induced hearing loss.

These devices include earplugs, earmuffs, and electronic hearing protection, each designed with specific features to cater to different noise environments and individual preferences.

An audiologist can play a crucial role in assisting individuals in selecting the appropriate hearing protection by conducting a thorough assessment of their auditory needs, providing guidance on suitable options, and ensuring proper fit for maximum effectiveness.

Audiologists often collaborate with various healthcare professionals, such as speech-language pathologists and otolaryngologists, to provide comprehensive care for patients experiencing hearing loss or related conditions.

These multidisciplinary research teams work closely together to assess, diagnose, and treat auditory disorders by combining their expertise in audiology, speech therapy, and medical interventions.

This collaborative approach ensures that patients receive a holistic treatment plan tailored to their specific needs, addressing not only the physical aspects of hearing loss but also its impact on communication and overall quality of life.

Through regular consultations and coordinated care plans, audiologists and their professional counterparts strive to improve patient outcomes by providing evidence-based therapies and interventions designed to maximize hearing abilities and minimize associated complications.

Support groups and additional resources play a crucial role in providing assistance to individuals and families coping with hearing loss or other audiological issues. These support groups offer emotional, educational, and social support, helping affected individuals share experiences, learn about the latest advancements in treatment, and develop coping strategies.

Furthermore, associations such as the Hearing Loss Association of America (HLAA), American Speech-Language-Hearing Association (ASHA), and Alexander Graham Bell Association for the Deaf and Hard of Hearing provide valuable resources for patients with hearing impairment.

Online platforms also facilitate connections among communities experiencing similar challenges, fostering a supportive environment that can significantly enhance the overall quality of life for those dealing with audiological concerns.